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Case Studies

Retail

Amway Implements Advantech Interactive Kiosks and Intelligent POS Systems

Amway, currently ranked 29th on Forbes’ list of America’s largest private companies, selected Advantech to provide a comprehensive solution capable of supporting diverse applications. Advantech’s solution comprised UTC-510 all-in-one touch computers for use as interactive kiosks and digital signage ...

Significant Business Growth in The Audio Company Through Store Traffic Analytics Solution

A well-known British manufacturer of high-end audio equipment set up its flagship store in a shopping mall in Jakarta in Indonesia. Wanting to compare the performance of the store in the shopping mall to their other stores on the street, the franchisee contacted Advantech to request its Store Traffi...

Self-Service Price Check System Enables Real-Time Price Inquiries for Hypermarket Chain

To ensure a high service standard and positive shopping experiences, a rapid service speed is essential. Customer satisfaction of hypermarkets is typically influenced by service speed. A.mart, a well-known hypermarket chain in Taiwan, hoped to attract new customers and increase brand loyalty by impr...

Hospitality

Advantech UTC Series for Player Tracking and Data Collection

With new technologies increasing operational efficiency and improving the customer experience across diverse industries, many gaming and casino business operators are keen to adopt advanced technologies and reap similar benefits. For these businesses, the ability to track players and collect data is...

The Aluminum Fanless POS System Enhance Service at Hamilton Island, Australia

Hamilton Island  needed a POS system that not only provided the extreme computing performance required, but could also withstand the climate and usage environment typical of a tropical island resort. Advantech developed a POS system equipped with aluminum housing. The system’s fanless des...

Advantech Restaurant Intelligent Queue Management System

Providing prompt and high-quality service is essential for establishing a successful restaurant. Advantech’s intelligent queue management system enables business owners to increase operational efficiency and reduce customer wait times. In this project, a world famous Japanese brand restaurant ...

Public Space & Services

PayinTech Develops Advantech Mobile POS Solution for Cashless Payment Service

PayinTech Develops Advantech Mobile POS Solution for Cashless Payment Service This year (2017), with the number of attendees reaching more than 180,000, innovative logistical solutions were essential for ensuring that the festivities ran smoothly for both guests and performers.

Enhancing Customer Experience with Rugged and Stylish Wayfinding Kiosks

Xiaomeisha SeaWorld is one of the biggest aquariums and theme parks in China. With the aim of providing a better customer service and visitor experience, the park installed Advantech’s UTC-532 to build rugged and stylish wayfinding kiosks. The interactive kiosks have helped the theme park to improve...

Simple, Intuitive Customer Survey System for Real-Time Feedback in Transportation Hubs and Public Service Spaces

To ensure a high standard of services and facilities at transportation hubs and public service spaces, gathering feedback from passengers and service users provides an important tool for monitoring and improving performance levels.Designed especially for transportation hubs and public service spaces...

Banking Service

Advantech Intelligent Customer Visit Management System

The wealth of most Arab nations makes the Middle East a highly competitive market for the banking industry. Banks have invested considerable resources into attracting and retaining VIP customers, with many banks hoping to expand their business and gain new customers by offering additional services a...

Industrial Service

Optimizing Warehouse Operations by Using Advantech's UTC Series Touch Computers as Intelligent Warehouse Management Terminals

When deployed as warehouse management terminals, Advantech’s diverse all-in-one touch computers can increase warehouse automation and improve operational efficiency.

Advantech 10.1" All-in-One Computers Integrated with MES Production Tracking Systems

Since the first Manufacturing Execution System (MES) was launched more than 20 years ago, these systems have been widely employed for various manufacturing operations. For this project, a global provider of lamps, luminaires, and lighting solutions planned to update its production facilities in Mala...

All-in-One Industrial Computers for Information Visualization during Production

The Knorr-Bremse Group, with over 20,000 employees worldwide, develops and produces modern braking systems for rail and commercial vehicles. The core competencies of Knorr-Bremse’s Munich site are the planning, developing, and producing of allinclusive braking systems for various types of trac...